The Knowledge Language Center
The Knowledge Language Center (“we,” “us,” or “our”) recognizes the importance of protecting your personal data. We are committed to handling your information with transparency, care, and in accordance with applicable data protection laws, including those of Thailand.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us through our website, services, and other communication channels.
1. Scope of This Privacy Policy
This Privacy Policy applies to all interactions with The Knowledge Language Center, including but not limited to:
- Our website: https://theknowledgelanguagecenter.com
- Mobile applications (if any)
- Social media platforms
- Call center communications
- Offline interactions at our learning centers
Please read this Privacy Policy together with any specific terms and conditions applicable to particular services you use.
2. Definition of Personal Data
“Personal Data” means any information relating to an identified or identifiable natural person, whether directly or indirectly.
3. Personal Data We Collect
We may collect the following types of personal data:
3.1 Information You Provide Directly
- Full name
- Contact details (email address, phone number, address)
- Date of birth or age (if required for course enrollment)
- Educational background and language proficiency
- Payment information
3.2 Information Collected Automatically
- IP address
- Browser type and device information
- Website usage data (cookies, analytics)
3.3 Information from Third Parties
- Social media platforms (if you interact with us through them)
- Business partners or referral sources
4. Purpose of Data Collection
We collect and use your personal data for the following purposes:
- To provide and manage our language courses and services
- To process registrations, payments, and inquiries
- To personalize your learning experience
- To communicate updates, promotions, or relevant information
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
5. Disclosure of Personal Data
We may disclose your personal data to:
- Our internal staff and instructors
- Service providers (e.g., IT systems, payment processors)
- Business partners within The Knowledge Language ecosystem
- Government authorities or regulators when required by law
We ensure that any third party handling your data maintains appropriate confidentiality and security measures.
6. Cross-Border Data Transfer
Your personal data may be transferred to and processed in countries outside Thailand. We will ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights
Under applicable laws, you may have the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request deletion or anonymization
- Object to or restrict certain processing activities
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may manage your cookie preferences through your browser settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will become effective upon posting on our website. We will provide additional notice for significant updates.
If any changes materially affect your rights, we will obtain your consent where required by law.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
The Knowledge Language Center
Website: https://theknowledgelanguagecenter.com
Email: customerservice@theknowledge.in.th
Phone: (+66) 061-828-6611
